WORKSHOP - Team Development

20 September 2021

CONTENT

Communication

  • Understand how to communicate in a more constructive way with the use of positive phrasing and tone of voice.
  • Explore the skills of effective questioning and listening with the use of appropriate body language and verbal acknowledgements.

Managing Yourself

  • Understand the key time management issues that you face and how to prioritise your workload.
  • Evaluate the consequences of procrastination and any other issues that may be eating into your time.

Working with Others

  • Look at different personality types and how they interrelate to each other in a team environment.
  • Evaluate the characteristics which make up an effective and an ineffective team.
  • Understand how your own personal motivation can impact upon the way you relate to your team members.

Dealing with Conflict

  • Understand the difference between passive, assertive and aggressive behaviour.
  • Develop strategies for dealing constructively with conflict at work.
  • Evaluate how your own personal behaviours impact upon your ability to relate to difficult people.

AUDIENCE

  • All staff involved in the business.

OUTCOME

  • A clear understanding of their role as a team member and how to successfully communicate and collaborate in the team.
  • Develop and enhance the ability to manage time and constructively address conflict.
  • Develop a proactive attitude towards team membership and developing relationships with others.
  • An understanding of conflict and strategies to encourage a positive resolution to conflict within the team.

For more information please contact:

John Jones

Director of Transformation

Tel: 07846 949078

Email: john.jones@tynesidetrainingservices.co.uk

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