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Leadership & Management

Health & Safety

Personal Development

HR & Wellbeing

Career Development

Team Development

Team Development:

Commercial Strategy

Team Meetings

Team Building

Team Performance

Note: Discounted prices for multiple bookings. For more information call: 0191 286 2919

Team Development

Content

Communication

Understand how to communicate in a more constructive way with the use of positive phrasing and tone of voice.
Explore the skills of effective questioning and listening with the use of appropriate body language and verbal acknowledgements.

Managing Yourself

Understand the key time management issues that you face and how to prioritise your workload.
Evaluate the consequences of procrastination and any other issues that may be eating into your time.

Working with Others

Look at different personality types and how they interrelate to each other in a team environment.
Evaluate the characteristics which make up an effective and an ineffective team.
Understand how your own personal motivation can impact upon the way you relate to your team members.

Dealing with Conflict

Understand the difference between passive, assertive and aggressive behaviour.
Develop strategies for dealing constructively with conflict at work.
Evaluate how your own personal behaviours impact upon your ability to relate to difficult people.

Audience

All staff involved in the business.

Outcome

A clear understanding of their role as a team member and how to successfully communicate and collaborate in the team.
Develop and enhance the ability to manage time and constructively address conflict.
Develop a proactive attitude towards team membership and developing relationships with others.
An understanding of conflict and strategies to encourage a positive resolution to conflict within the team

Effective Meetings

Content

Planning and Arranging Meetings

Consider the value and importance of meetings.
Understand how to arrange a meeting in a comprehensive and professional manner.
How to structure a meeting.
Setting the agenda.

Chairing, Leading and Participating in Meetings

Understand how to successfully lead a meeting.
Have the confidence to handle the meeting and the participants.
Evaluate how to contribute effectively at a meeting.

Facilitation Skills

Understand exactly what facilitation is.
Equip yourself with tools and techniques to run a facilitation session.

Notes of the Meeting

How to effectively record key outcomes from the meeting.
Ensure meeting notes are clear, concise and user-friendly.

Audience

All those involved in the induction of new staff and team members.

Outcome

Provide the tools and techniques to ensure that all new joiners are effectively managed from the first day of their employment.
Develops the skills and confidence to design and deliver an effective induction programme.
An understanding of managing performance during a probationary period.

Tyneside Training Services
Skills Academy for Sustainable Manufacturing & Innovation (SASMI), Washington Road, Sunderland, Tyne and Wear, SR5 3HE

hello@tynesidetrainingservices.co.uk

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